We look forward to seeing your smiles soon.

During this unprecedented global pandemic and healthcare crisis, Premier Orthodontics is committed to providing essential orthodontic care to the communities we serve. We understand the fears and challenges that many face as the coronavirus outbreak evolves in our communities. There are many unknowns during this time, but we know that the strength of our communities is reflected in how we continue to care for each other during this time.

Premier Orthodontics locations will be reopening in May per local community shelter-in-place orders and allowances for preventive dental care.

Reopening dates will vary by location, with some dates to be confirmed. Our Premier teams will be contacting patients directly to help you schedule and confirm your next visit to our office. Thank you for your patience and understanding during this time.

Premier Commitment to Safety

As the Coronavirus (COVID-19) outbreak evolves in California and across our world, the health and well-being of our patients, families, and employees remain our highest priority. While many things have changed since March 2020, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We are continuously assessing the spread of the coronavirus outbreak in the communities we serve and the impact on our practice.

New COVID-19 Pre-Appointment Screening

The health and safety of all our patients and care teams are our top priorities. Due to the current coronavirus outbreak, we’re screening our patients with upcoming appointments to help minimize exposure risk. Those with symptoms will be asked to postpone their dental care appointment until they are better. You’ll be asked those same questions again when you are in the office. Those with COVID-19 have experienced a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms will be advised to first consult with their medical provider prior to receiving dental care:

• Cough
• Shortness of breath or difficulty breathing

Or at least two of these symptoms:

• Fever
• Chills
• Repeated shaking with chills
• Muscle pain
• Headache
• Sore throat
• Loss of taste or smell

Children have similar symptoms to adults and generally have a milder illness. This list is not all inclusive and is per CDC guidelines as of April 27, 2020. Please consult your medical provider for any other symptoms that are severe or concerning to you.

New COVID-19 Visitor Guidelines & Safety Measures

• Visitors are encouraged to wear a face mask while in office. Visitors without a face mask will be provided a disposable surgical face mask to wear while in office.
• We have hand sanitization stations that we will ask you to use when you check-in. You will also find some in the reception area and other places in the office for use as needed.
• You may see that our waiting room no longer offers magazines, children’s toys and books, since those items are difficult to clean and disinfect. Our video games and movies will remain though!
• Appointments will be managed to allow for safe distancing between patients. This may mean that you’re offered fewer options for scheduling your appointment. We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area.

Premier Infection Control Measures

We want to reassure you about the infection control procedures we follow in our practice to keep patients and care teams safe. We routinely follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued, and adhere to the following guidelines:

• the Occupational Safety and Health Administration (OSHA) guidelines for infection control;
• regulatory guidance from the Centers for Disease Control (CDC);
• infection control recommendations made by the American Dental Association (ADA).

Our Premier teams make our behind-the-scenes hard work look easy! You may observe during your visit:

• Hourly disinfection of commonly touched items such as doorknobs, front office counters, keyboards, and iPads/tablets;
• Sterilization of handpieces after every patient;
• Rigorous monitoring of personal protective equipment (PPE) so we don't run low;
• Monitoring temperatures for all patients (and teammates!) as part of the intake process.